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Contact JEEsociety
Questions about mentorship, the test series or your account? Call us, message us on WhatsApp, or send the form below — whichever suits you.
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Mentorship, plans, your account — one number for everything.
Include your registered email or phone number so we can find your account straight away.
When we reply
- Phone & WhatsAppMon–Sat, 10am–7pm
- WhatsApp replyWithin a few hours
- Email reply1 working day
- SundayWhatsApp only
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Tell us a little and we will call you back prepared.
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Common questions
How do I join a mentorship batch?
Pick a plan on the JEE 2027 or JEE 2028 page, sign in with Google and pay. You are taken straight to a short onboarding form so your mentor knows where to start. If enrolment is closed, the same page lets you apply for the next batch and we call you when it opens.
I paid but my account still shows free
Access is granted the moment the payment is confirmed. If it has been more than a few minutes, call us with the payment reference and we will fix it immediately.
When is my mentor assigned?
Usually within a working day of your onboarding form being completed. Your mentor contacts you on the WhatsApp number you gave us, so please make sure that number is correct.
I cannot sign in
Use the same Google account you signed up with. If you registered with an email and password, use forgot password. Still stuck? WhatsApp us with your registered email.
Can I get a refund?
Our terms are on the Refund Policy page. Once a refund is processed the account returns to free access automatically.
Is the test series included?
The AIR 100 Club includes the test series. It can also be bought on its own from the Test Series page.
